Shipping and Return

At YurHair, we understand the importance of a seamless shopping experience. That's why we have carefully crafted our shipping and return policy to ensure your satisfaction. Read on to learn more about our policies and how they benefit you.

Shipping

We offer fast and reliable shipping options to ensure that your hair extensions and wigs reach you in a timely manner. Our dedicated team works diligently to process and ship your order as quickly as possible.

Here are some key points to note about our shipping policy:

  • We offer free shipping on all orders within the United States (3-5 business days).
  • For international orders, shipping fees may apply. The exact cost will be calculated at checkout.
  • Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to easily track the progress of your package.
  • Delivery times may vary depending on your location. However, we strive to deliver your order within 3-7 business days.

Rest assured that we take great care in packaging your products to ensure they arrive in perfect condition. In the unlikely event that your package arrives damaged, please contact our customer support team immediately for assistance.

Returns

We want you to be completely satisfied with your purchase from YurHair. If for any reason you are not happy with your order, we offer a hassle-free return policy.

Here are the key points to note about our return policy:

  • We accept returns within 30 days of the delivery date.
  • All returned items must be unused, in their original packaging, and in the same condition as when you received them.
  • To initiate a return, please contact our customer support team. They will guide you through the process and provide you with a return authorization number.
  • Once your return is received and inspected, we will issue a refund to your original payment method. Please note that shipping fees are non-refundable.

Please keep in mind that for hygiene reasons, we cannot accept returns on opened or used hair extensions and wigs, unless they are defective or damaged upon arrival.

If you have any questions or concerns regarding our shipping and return policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your shopping experience with YurHair is nothing short of exceptional.